Is Public Relations A Quick Fix Job?
Friends, Thank you for reading my
earlier blogs and sharing your views. I really feel encouraged after reading
your feedback in the comments column. Friends, presenting my 41st blog titled
“Is Public Relations A Quick Fix Job” to you.
Is Public Relations A Quick Fix Job?
What is Public Relations? Is it the face of an organisation? Is it an effective management and marketing
tool?
Public Relations mean different
things to different people at different levels. To some it is receive and see
off CEO or other higher executives of an organisation at Airport. To others
organizing confirmed plane or train tickets, or passes for a famous cultural
event. For some it’s fixing appointments with the govt. officials etc. and
distributing gifts on festivals to those important persons, For a few it means
helping management to organize a press conference or getting the CEO’s
photograph published in a news paper. Unfortunately, Public Relations is one of
the most misunderstood and misinterpreted professions.
When people, who actually doesn’t know what P R is all
about, approaches me to handle or do their P R, I invariably request them to do
their ‘K Y S” i.e. “KNOW YOUR SELF” exactly like banks do” K Y C” while opening a new bank
account, and to answer the famous FIVE
Ws….What, Why, When, Where, Who in a particular format, because, their K Y
S and answers to FIVE Ws helps me in creating “ONE H - i.e. HOW” an effective and
result oriented P R module for them. But
when a person, not interested in doing KYS and answering five Ws and expect me
to do miracles for them in a day or two after assigning the job, I simply say
THANK YOU to such people.
P R is not what all have been
mentioned in the opening paragraph of this blog and also not restricted to Public Relations, Press Relations, Press
Releases today, it is but much beyond
that ….Management of one’s ” Perception Reputation”. To be precise, management
of mental image of an individual or of one’s product, services,
organisation, in the minds of its target
audience which is an outcome of perceiving and observing a person, product,
service, organisation for a given period or long time.
Friends, on a lighter note for
me, P R is PYAAR (LOVE) but not “LOVE AT FIRST SIGHT” because it is like
understanding somebody completely and then accepting that person as “FRIEND FOR
LIFE”. On a serious note, Public
Relations is a practice in which all the attributes of PYAAR - LOVE
such as AFFECTION, APPRECIATION, CARE, COMMITMENT, DESIRE, EMOTIONS, IMAGINATION,
KINDNESS, LOYALITY, MUTUAL UNDERSTANDING, PASSION, RESPECT, TRUST, and above
all the TRUTH play a strategic role in establishing favourable image and a strong
bond of long - term relationships or association of an individual or
organization or with its internal and external public.
Also, the most said three words or the seven
alphabets “I LOVE YOU” are the essence of both - Life, as well as P R. Both LOVE and P R should be win-win. Genuine P R will not be false or fake. It will present the best side of an
individual, product, service, or the organization in front of its target public
so that both should get benefited. The organization will get benefit because of
better branding, visibility leading to higher sales, and public will be
benefited by becoming aware of the existence, availability and quality of a
particular product, service, or organization.
And, When We LOVE Someone, We Won’t CHEAT. P R Doesn’t CHEAT, And is HONEST. (Babji Yana)
In a nutshell, please remember
that whenever you approach anyone for P R or related support, don’t expect miracles
in a day, give time to the P R handler, have faith in him or her or the agency
they represent, let them first understand your existing image, honestly answer
to their queries about you, your product(s), your business, your people, your
organisation, in a transparent manner – nothing to hide, and thereafter give
them a freehand to create the image you wish to have. Don’t advise or give
instructions to them, let them prepare their version of you, what your audience
think about you and how they plan to create the right perception and reputation
of you and your organisation.
Friends, P R is like planting a ROSE PLANT, nurturing it with utmost
timely care, and when the ROSE blossom, not to cut and gift it to someone you
love, rather taking the ROSE PLANT to a flower show competition and winning the
best / first prize, that’s P R.
Lots of PYAAR aka P R
A request, please do share your
comments below.
PR is neither a quick fix nor panacea. It is a deliberate, planned and sustained effort to maintain relations with targeted audience. Yes, it is the face of an Organisation. Receiving, shaking hands, smileys, escorting etc are all sundry duties listed in the job profile of PR. Access of PR functionary to the Board Room is expected because PR is a management function.....
ReplyDeleteNice blog, Bro..
Well explained..... Yes PR can't work miracles overnight, it takes time to build the image and perception of an organisation and at times there is a need to undo a lot of what has been done in the past.... So yes PR is a long term effort....
ReplyDeleteNo doubt a good article where love for the subject with convincing qualities of human life have been attributed with genuine PRship. And nurturing it,...is essential for any establishment which definitely doesn't carry the connotation of quick fix remedy. Appreciate your PYAAR for PR
ReplyDeleteVery well explained Sir. Definitely a good read for all. ππ
ReplyDeleteWell presented fundamental understanding of the discipline. Kudos.
ReplyDeleteDefinition and Concept of PR have bee very beautifully explained in this blog. There is a vast difference when you serve in any organization as a PRO and when you run your own Independent PR agency providing service to your clients.
ReplyDeleteConcept of PR in case of in service PRO has been well explained in the opening paragraph where functions are more or less decided by the bosses and one is supposed to work to their satisfaction only and the scope may not be too much to use creative mind unless the PRO is given a total freedom chances of which remain less.
On the other hand while running own PR agency one has total freedom to decide own creative designs to meet the targeted goals of the client. No doubt results are to depend much on the clarity of 5Ws in the mind of client himself.
Overall a very clear and analytical Blog.
It's a lovely read. ππ
ReplyDelete