Corporate PR - Why it’s important for an Organisation?
Corporate PR - Why it’s important for an
Organisation?
Corporate PR,
a form of public relations, is one of the most vital and key function in every
corporate today.
Corporate PR creates and provides a blend of resources to an
organisation. In present day scenario, it is imperative for a big organisation
to have their own PR dept., known as Corporate PR Dept., to communicate with their
external as well as internal publics. The
organisation should appoint professionals from different fields i.e. research, advertising,
event management, marketing communication, and PR in their Corporate PR dept. Each
professional should be a qualified one and trained with excellent written and
verbal communication skills. The Corporate PR dept. should be prepared to work in such a manner that it must provide the
required information about the organisation to its target public and feedback
to the organisation.
Role of Corporate public relations is to find target audience of the
corporate, reach out to them and bring them into the corporate fold; e.g.
finding people who can invest or place funds in organisation. Organisations
want to increase public awareness about its products, services, present and
future prospects. Corporate PR dept. does this activity for the organisation. The dept. exhibit the organisation’s right
spirit and build its reputation and image. It is important for every
organisation to promote its name and create an identity in the marketplace. More
the public awareness an organisation can generate the better chance it will
have at increased market share and presence of the company.
“The larger
the corporate, the bigger the Corporate PR dept. and its PR Team”. It is
significant to create a PR campaign to generate public interest in the
organisation. A PR campaign is similar to a marketing campaign. PR campaign
must focus on generating awareness about the organisation, its services and or
products and building upon its reputation. PR campaign needs to identify its
target audience and accordingly create a campaign that focuses on them and have
the entire requisite communication. The team should plan effective PR campaigns
and execute them successfully to reach the target audience.
Creating a Corporate
PR campaign is not an easy task. It requires a lot of research and related
process to put it in place. The campaign must be understood as a team effort
that needs input and advice of each and every employee of the organisation. Employees
taken as a part of PR campaign should be creative and able to prioritize and
strategize communication requirements of the corporate. The objective of
Corporate PR is to publicize the corporate and grow awareness. Corporate PR
campaigns sometime work well with marketing campaigns to create more awareness
about specific product or service of the organisation.
One of the
main roles of Corporate PR dept. is to decide who their target audience is and the
best forms of media to reach out to them. While preparing the communication plan,
it must decide how big it would like to focus its target on local, regional,
national or international publics. Once it is decided that where it wish to
target and how, the Corporate PR dept. should look for the desired media
outlets and its contacts in media. The media contacts shall include journalists
in newspapers, magazines, radio, television, internet and bloggers.
Since PR
professionals are to manage, build, and maintain the image and reputation of
the organisation, it is essential for them to attend social gatherings where
they can network their organisation with others. Their aim should be to
establish credibility of the organisation in the particular field and promote
its image.
One of the
finest examples of Corporate PR is organisations’ web site. Interested publics
can log-on to the web site to find out the desired information about the
organisation. Corporate web site needs to include information about the
corporate structure including its promoters, directors, top executives, and
strategic planners. Other information i.e. history of the organisation, how it
began and grew, its vision and mission statements, information that will set
the organisation apart from the competitors, and additional information that
establishes organisation’s expertise in its field.
Corporate PR
dept. can explore ways to build image of the organisation by writing editorials
and features for newspapers and magazines. Even, writing letter to the editor
helps in keeping the organisation in public view. At times journalists, who keep the
organisation in high esteem, shall even write a story on an issue of interest
that may be generated by Corporate PR dept. and shall contact for expert quotes
on the subject matter.
Corporate PR
dept. should also plan and execute corporate events. Corporate Events are
called MICE i.e. Meetings, Incentives, Conferences, Exhibitions. The dept. should
often organize events like "Meet & Greet" where important guests
are invited so the PR people could network with them. Meet & Greet is a
very effective way to build a strong network of contacts and to increase the
exposure of the organisation.
Thanks for
reading J
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